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Our office is currently operating within our normal business hours of 8:00AM-5:00PM, Monday through Friday; however, please keep in mind that these hours may vary given the constant changes to the circumstances of the COVID-19 pandemic. Positive Behavior Steps will use its website and social media accounts to provide you with information regarding changes in hours of operation. Please visit our Facebook page and follow us on Instagram for additional information.

You may contact our office at (626)940-5180, 24 hours a day, 7 days a week. We are dedicated to supporting our clients and families during this difficult time. In an effort to protect the health of our staff members and limit potential exposure to COVID-19, we will remain available to meet the needs of our families remotely as we begin to incorporate Telehealth into our programs.


Positive Behavior Steps is here to support all members of the community during the outbreak of the novel coronavirus disease. In an effort to contain the spread of the disease, we will continue to follow the guidance and direction of the Department of Developmental Services (DDS), as well as that of other state and local health agencies.

Our priority is to protect the health and wellbeing of our employees and that of the individuals whom we serve on a daily basis. Therefore, we urge all employees to follow the recommendations provided by the Centers for Disease Control and Prevention (CDC) and other public health officials by staying home when sick. Additionally, the Governor of California has issued a directive urging seniors and those with chronic health conditions to isolate themselves at home as a preventative measure to contain the spread of COVID-19.
Please remember to wash your hands often, cover your mouth with a tissue when sneezing or coughing, and wipe down hard surfaces to reduce the risk of exposure to this disease. For more information about what you can do to protect yourself and your family, please click here for CORONAVIRUS – Prevention & Protection resources.




The Department of Developmental Services recognizes that the coronavirus pandemic has created the need for regional centers to be flexible in order to support the individuals they serve, as well as the safety of the general population; DDS has, therefore, waived certain requirements of the Lanterman Act, the California Early Intervention Act, and certain provisions of Title 17 of the California Code of Regulations.

DDS has issued the following directives that may impact the method of service delivery to our clients and their families for Early Start programs and for services provided to individuals over the age of 3:





The Centers for Disease Control and Prevention (CDC) continues to publish and update guidance for preventing the spread of COVID-19. The organization strongly recommends that for the next 8 weeks, all meetings and events that consist of 50 or more persons be postponed or canceled.

Below is a list of resources available to find out more information about COVID-19; please use the links for reliable updates involving the spread of the disease.